Permanent Full-time Case Worker, Emergency Room Diversion

The Case Worker provides client-centered service that enables clients and their caregivers to achieve their highest level of functioning and independence consistent with their values, priorities, capabilities and preferences for care.  Ongoing assessment process and the collaborative identification of changing needs and optimum outcomes will be a critical part of the Case Worker role.  Also, by mobilizing and integrating formal and informal support networks the Case Worker will deliver services to clients that will also ensure the fiscally responsible use of appropriate resources to achieve the desired outcomes for clients.

Qualifications:

Education, Training and Experience:

• Graduation from a recognized post-secondary institution in a relevant, health-related discipline of study; University degree preferred.

• Two years’ experience working in adult Mental Health and Addiction.

• Current First Aid and CPR Certification required.

• Course/workshop in concurrent disorders or equivalent (SMART Recovery Facilitator Training) preferred.

• Certified Psychosocial Recovery Practitioner (CPRRP) designation preferred.

• Certificate in Addiction studies preferred.

• Workshop in Motivational Interviewing preferred.

Skills and Abilities:

• Ability to work independently and also as part of a multi-disciplinary team.

• Effective communication, interpersonal, and conflict resolution skills.

• Strong problem-solving abilities.

• A high level of independent decision-making skills.

• Requires analytical skills to gather and disseminate data from different sources.

• Ability to adapt to changing environments and manage time effectively; Willingness to be flexible and facilitate change.

• An understanding of the Recovery Philosophy and application of same in client goal planning and direct service.

• Average to above-average computer and keyboarding skills.

• A valid Ontario Driver’s License, access to a vehicle, and vehicle insurance with a minimum of $2,000,000 liability.

• Satisfactory Vulnerable Sector police records check required.

• A clear understanding of and ability to demonstrate professional ethics, boundaries, and judgement.

• Demonstrated crisis intervention skills/experience and ability to respond to crisis situations as they arise.

• Ability to work within Mental Health Act, Occupational Health & Safety Act, Ministry of Health and Long-Term Care guidelines, Psychosocial Rehabilitation Practitioner’s Code of Ethics, Best Practices, LLGAMH program standards